Peak Performance Program (P3): Curriculum Syllabus

Program Objective: Front-line staff participate in a 6- or 15-month leadership training program aimed at helping them identify and solve a wide range of clinical and system problems throughout the hospital.

Module 1: 2-Day Offsite Training

Overall Objectives: Understand the Program: the role of a leader, how to build and lead a team, how to plan and conduct a test of change, how to evaluate and report progress, and how to develop and use a vision statement.

Session 1:
Introduction of Tools and Program
Session 2:
Leadership and Understanding Your Personality Preferences (MBTI)
Session 3:
Developing and Building Teams
Session 4:
Content-focused technical lecture
Session 5:
Model for Improvement

Module 2: 1-Day Offsite Training

Overall Objectives: Gain insight into motivating and influencing others, managing and resolving conflict, and personal response to change; gain tangible project management skills; understand various QI approaches to problem solving.

Session 1:
Understanding and Using Data to Drive Improvement
Session 2:
Program Expectations: Review
Session 3:
Project Management 101
Session 4:
Change Management
Session 5:
Managing Conflict

Module 3: 1-Day Offsite

Overall Objectives: Obtain greater buy-in and involvement from physicians; achieve greater coordination between physicians and nurses; develop shared understanding of problems and approaches to solutions; gain new knowledge through peer review and sharing; gain tangible skills in process mapping.

Session 1:
Technical Discussion and Data Review with clinician experts
Session 2:
Developing and Motivating Others
Session 3:
Process Mapping
Session 4:
Strategic Communications: Building your message

Module 4: 1-Day Offsite

Overall Objectives: Improve skills in strategic planning and strategic communications; expand knowledge of QI; develop strategies for spreading QI initiatives throughout the institution.

Session 1:
Team Presentations
Session 2:
Building Consensus: Using SWOT and stakeholder analysis to develop alliances and partnerships
Session 3:
Principles of Effective Communication

Module 5: 1-Day Offsite

Overall Objectives: Learn about spreading and sustaining successes; strengthen problem-recognition and problem-solving skills; learn how to manage ambiguity.

Session 1:
Spread and Sustainability
Session 2:
Learning Agility: Problem solving and dealing with ambiguity
Session 3:
Peer Sharing

Module 6: ½-Day Offsite

Overall Objectives: Share results of the project with others